On today’s episode of Solopreneur Success Strategies, it is all about the customer. Are you focused on your current customers? Developing your customer retention rate can increase your bottom line easily. If you focus on your current customers rather than trying to get new customers ever day, you can recommend or upsell new products or […]
It is all about selling and your customers. And as I mentioned previously in the other episode we’re going to start at the very basics of looking at who is your customer. Before we even talk about selling because if you haven’t defined who your customer is then you won’t be able to find […]
Well today is Wednesday and it’s all going to be about selling sales and your customers. Today, I wanted to start off by talking about how you don’t have to be salesy in order to sell as a human being. You sell yourself all the time and you sell ideas that you have all the […]
Good Customer Service could keep your Customers loving you! In today’s world of smartphones and social media, companies have to be aware that good customer service is critical. When United Airlines created a social media storm about removing a passenger this week–
The emotions of the customer are playing in as a greater factor in purchase decision making than previously thought.
Gartner Research predicts that customers will handle 85% of their relationships with a company without ever interacting with another human by the year 2020 from 8 Mega Customer Service Trends for 2016 This year it will be more important than ever for your customer service teams to provide quality support. At the end of the day, […]
There are 3,279,088,431 people on the internet today! Tweet: There are 3,279,088,431 people on the internet today! Your message Your product Your service Your passion will serve those who need or want you to help them solve a problem or fulfill a need. Don’t be intimidated by the idea of reaching EVERYONE! You aren’t in […]