customer engagement
Good Customer Service could keep your Customers loving you!
Good Customer Service could keep your Customers loving you! In today’s world of smartphones and social media, companies have to be aware that good customer service is critical. When United Airlines created a social media storm about removing a passenger this week–
How the Emotions of the Customer can affect the relationship with your business
The emotions of the customer are playing in as a greater factor in purchase decision making than previously thought.