Category: Marketing

A Beginner’s Guide to Marketing Automation

Marketing automation sounds rather complex. Basically, it is simply tools and software you use to do things for your business without having to manually do them. For example, you probably have heard of an autoresponder. That is a basic form of marketing automation and one every business should have, even if they are a standard brick and mortar business. Collecting emails and building a list the right way is crucial to any business.

An autoresponder allows you to collect emails from people who opt in and want to be on your list. You can then separate the list based on interest, or which optin form they used. You can set up emails to drip feed automatically to the list. You can send to some or all of the list as needed. This kind of automation frees you up to work on other projects and allows your customers to get what they opted in for, or products they buy immediately without having to wait for you do to something.

There are other tools for marketing automation as well. For example, there are several tools that allow you to set up posts for social media sites like Facebook, Twitter, reddit, and others, to post for you at specific times. Use these sparingly and wisely because people do not appreciate not hearing directly from you. Especially in Facebook groups, you may find yourself banned if you keep posting only automated posts to the group. Remember that a big part of social media is about being social and communicating directly. However, if you use automated posts correctly, they can help you brand yourself and have more of a voice on the sites.

Another type of marketing automation is used with blogs. Word Press has this built in, plus there are many free and low cost plug-ins for Word Press that can add more features to the marketing automation for your blog. The basic one that Word Press has built in, is the ability to drip feed your blog posts. For example if you know that next week you will not have time to post on your blog, you can spend the weekend writing the posts ahead of time and set it up to drip feed the content on your regular posting schedule. A lot of marketers do this on a regular basis.

These are just a few of the examples of marketing automation out there that can help your business. Whatever methods you end up using, be sure to remember that automation is just a tool, and not a magic pill, to running your business.

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Referrer Spam Can Skew Web Analytics Data

You log into your web analytics dashboard. You get excited because you see a surge of traffic. It is from several different sites. Finally, all your content marketing efforts are starting to pay off. Then you discover that your bounce rate is 100% and the average time spent is 0 seconds. This doesn’t seem right. How can all of these visitors not like the content and leave before even reading it? This is a classic sign of referrer spam and it can skew your metrics in a big way.

Referrer spam is traffic from automated bots that inflate the number of hits in your web analytics metrics. This will invoke the curiosity in unsuspecting webmasters who will go to the site that appears in the analytics report. They do this across many websites and as webmasters explore these sites, it makes it seem to Google that the sites are getting traffic from different sources, i.e., the webmasters themselves. The belief is that Google will consider this traffic legitimate and possibly increase the rank of the site.

The increase in your hits count, is not the only metric to be affected by this practice. As mentioned before, your bounce rate will be at 100% and your average time spent will be 0 seconds. Google does not look highly on sites with high bounce rates. If your visitors are not sticking around to read what you have written this is also not a good situation. Hopefully, the Google algorithm keeps itself apprised of these spam sites and adjusts accordingly.

There are several ways to block this referral spam. However, this means you will have an added duty of frequently checking for new spam sites. It also means for some of the solutions to tinker with a file known as the .htaccess. This is a file that contains rules that can be defined to allow or block certain web entities, including websites. Many webmasters are not familiar with this file and would not be comfortable making any changes. In such cases, it’s best to contact your web hosting company’s technical support for guidance or they can make the changes for you.

Another option is to ignore the situation altogether. If you hold the belief that Google will be smart enough to figure out which traffic data comes from spam bots, this would clearly be the best option for you. Although, you will have to remember to back out this skewed data when you are trying to adjust your content strategy based on your web analytics data.

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Log File Analysis vs. Web Analytics

Before web analytics came to the scene, webmasters relied on log files. These files are stored on your web hosting account. Log files still have some usefulness, although there are shortfalls when using them. Web analytics use a concept known as page tagging. This requires a snippet of JavaScript to be placed on your website somewhere. It analyzes the HTML markup and records such items as what pages users have visited, when they visited, and where they come from, among many other metrics. A cookie is also tracked to determine if the user has been to your website before. Page tagging has its shortfalls as well, some of which will be explored here.

Log file analysis doesn’t require JavaScript to be placed on your website so it is available as soon as you create your website. When visitors or search engine bots visit your website, this gets recorded in the log file. Although log files are not as widely used today, they can be used as a way to check the validity of page tagging or web analytics data. One major limitation is that your hosting provider may periodically flush the log file. If this happens, you won’t be able to maintain a historical perspective for your website. If the hosting company does not empty the file, it can get quite big over time. If you have too many files and the sizes of those files get large, your hosting company may cry foul that you are violating fair use.

You may be thinking that you need to decipher this log file yourself. The good news is that most of the major hosting companies provide tools right within your account to interpret these log files. Usually, you can run them directly from your dashboard. You should see an icon called Webalizer or Awstats. If these don’t exist, contact your hosting company to find out if there any alternative programs.

Page tagging via web analytics stores the data at the provider’s website. The advantage here is that you won’t be using up resources on your website. You will need to include a piece of code that the provider gives you. As mentioned before, this is usually JavaScript code. Page tagging provides much more data and that data is more comprehensive than what is provided by log files. The biggest limitation with page tagging is if the user has disabled JavaScript on their browser or has an add in that does so, you will not get any data for that user. This is why using both page tagging and log file analysis can be a good check.

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You Need to Know your Brand Voice

Social media was all a buzz about the faux pas that was the newly released Pepsi commercial that was quickly removed after the backlash.

What were they thinking?

Pepsi was trying to project a global message of unity, peace and understanding. Clearly we missed the mark, and we apologize,” the brand said in a statement. “We did not intend to make light of any serious issue. We are removing the content and halting any further rollout. We also apologize for putting Kendall Jenner in this position.” by Pepsi Is Pulling Its Widely Mocked Kendall Jenner Ad

Why did the commercial fail?

According to Julian Gamboa an instructor at Digital Marketing Today and founder of Digiviewpoint, a millenial publishing account

A prime example of brands using celebrities is Nike’s #Equality campaign. The celebrities do not serve as the spotlight, but instead help deliver the message. .

Another fine example would be Twitter’s collaboration with various celebrities to tweet out Dr. Martin Luther King, Jr.’s “I Have A Dream” speech.

by Pepsi’s failed commercial: why your marketing team should be listening

Your Voice is Your Brand

When brand voice is consistent across all communications, it creates a kind of personality for your organization. As a result, your audience knows what to expect and learns to trust you. It is an essential feature of branding which allows you to successfully position yourself in the market.

With the advent of social media and Facebook LIve, Instagram and Periscope, there are people with thousands of followers who are seen as influencers. Even Amazon is understanding the power of the social media influencer as they are pushing for “non-celebrities” to sell their stuff if they have influence.

Similar to the Amazon Affiliate program, the new program will offer influencers commission on products sold, but is not open to the public by Amazon quietly launches its own social media influencer program into beta

Your Business Needs to be a Storyteller

People love hearing stories and they help people create an emotional bond with the brands they like. If you can tell stories and engage your audience, you will get them to know you on a personal level.

Your Brand is your Story, your Words and your Images

While we’re primarily focusing on words and phrases when talking about brand voice, you don’t only communicate your brand voice through text or the spoken word. Everything your brand does uses its voice, and this includes visuals. Your content should have strong visuals and graphics that consistently convey your brand voice.

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Eight Ways to Use a Book to Market Your Business

Marketing your business with a book is a great way to prove your knowledge and develop some credibility within your niche. The act of publishing a book sets you up with expert status almost automatically. Of course, the book needs to be good too, but the idea is that the book is not the main product. The book is just a way to market the main product which is you, or your business.

1. Sell It Inexpensively on Kindle – You can give it away by signing the book up exclusively on Kindle, and then allow it to be given away. Alternatively you can sell it for $2.99 or even more. It’s up to you. If the book is good, and you want to make money off it, it doesn’t exclude you from using the book as a marketing tool. This only works if you also include links and information about your website and other information inside the book.

2. Collect Leads by Giving It Away – As mentioned above, you can give it away on Kindle. You can also give it away as lead bait or incentive to your customer to sign up for your email list. Still include links in your book because your audience will want to buy what you suggest, and come back to your website if they know where it is.

3. Use It to Get Speaking Opportunities – A book’s topic is a great platform to get speaking engagements. When you’re a published author, people will want to know what you know, and speaking is a great way to market your business.

4. Publicity through Authorship – Just becoming a published author carries some clout. And, don’t let anyone tell you that self-publishing is “less than” any other type of publishing. Self-publishing is actually more lucrative today than finding a publisher unless you are already famous and want to outsource some aspects. Publishers will not do much to help someone who is not already known; therefore you may as well self-publish and use the proof of your knowledge (your book) to market your business.

5. Viral Marketing Campaigns – An eBook can be a great way to “go viral” if you know how to promote it. Use social media, book trailers, and excerpts of the book to market on social media to get the word out about the book and your business at the same time.

6. Create a Book Trailer Video – A great way to both market your book and your business is to use the book to make a book trailer video to post on YouTube. This video can then be posted on your website and social media networks as a way to promote the book and also your business.

7. Put Links inside Your EBook – This is the most important thing outside of marketing your eBook. Ensure that you include links inside your eBook because this is how the people who buy or download your eBook (or even if they steal it) will give you business from it.

8. Promote It on Social Media – Don’t forget to market your business and book on social media using all means available, such as infographics, the book trailer, memes and infographics.

Using a book to market your business is an excellent idea. It’s something that’s been done long before online marketing. A book can be a great calling card for your business with proof of your expertise.

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Common Mobile Marketing Mistakes

Even though mobile sales are outstripping PC sales, and over half of social media users are using mobile – and probably one third to half of your audience is using mobile to read your email messages, so many marketers are making serious mobile marketing mistakes. Thankfully, you can avoid these issues if you think ahead. Here are ten common mistakes to avoid:

1. Creating Complicated Opt-in Processes – You can always get more information from customers later, but creating an easy and streamlined opt-in process is super important with mobile. When a customer is using a finger instead of a keyboard to click boxes and type in information, they will become frustrated if the procedure is too complicated. Make it easy; remember that less is more.

2. Not Ensuring Links Work for Mobile – When you send any email link, it’s imperative that you assume it will be read on a mobile device and that the link works no matter which device your audience member is using. Can the user click through easily and then does the website work well using any device? Can the user get around the navigation?

3. Not Being Targeted in Your Actions – Know why you’re sending any message or putting any content up for anyone to consume, and know to whom you’re sending it. You can use your email and website metrics to determine which devices your audience uses so that you can ensure that any user using any device can access the info and understands why they should.

4. Not Understanding Laws, Rules and Regulations – Like with most things to do with marketing, there are laws, rules and regulations. Ensure that you become familiar with these laws so that you don’t break any of them. Opt-in regulations and privacy concerns are important to most people, and they should be to you too.

5. Using Too Much Text for the Space – Remember the size of most mobile devices is about 3.3 inches of space. If that small space is overrun with text and your user has to stretch and scroll around to read the content, they’re going to get frustrated and give up. There are ways to optimize your content within the code to ensure that it automatically adjusts based on the device your audience is using.

6. Not Creating Ongoing Value for Customers – As important as access is creating value. When you create an app, for example, if you don’t want to lose that customer eventually it’s important to remind the user about the app by offering updates, extensions and more to anyone who has downloaded it. The value of a long-term customer cannot be underestimated.

7. Not Knowing Your Purpose before Sending a Message – Any message must have a point for being. Is it to get more opt-ins? Is it to get more sales? What is the purpose of the message and how can you be sure that your audience understands the purpose quickly?

8. Building an App without a Planning for Marketing – Apps are a great way to involve yourself in the mobile marketing landscape; however, creating an app is like creating a whole other business. You not only need to create the app, but you also need a marketing plan for the app if you want to be successful.

9. Not Having Clear Calls to Action – Once you know the purpose of a message, it’s imperative that you craft clear calls to action. Sometimes you may need to test different CTAs to find out which works best for your audience.

10. Treating Mobile as a Separate Entity – While mobile is a huge consideration and should be for anyone who wants to market online today, it’s also important to remember that mobile devices are simply tools with which to access your content. Much like different browsers, different devices have different code requirements. Thankfully, though, by using HTML5 and responsive coding, you can make your websites work for all devices seamlessly.

Avoiding these common mobile marketing mistakes will help you become a winner in the online marketing game, which is increasingly becoming more mobile. Don’t avoid the statistics when bringing your marketing campaigns into the present. Otherwise you’re going to be leaving money on the table.

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How to Use Google+ to Develop a Following and an Audience

Google+ is not the place to put advertisements and marketing information. Instead it’s a place to get to know people, let them get to know you, and post the things that are interesting, informative, interactive and inspirational. You want people to see what you have to say and make you part of their circles.

1. Use Buttons and Badges – There are several badge types and buttons that you can grab the code for to help people find you from other online properties, but there are also buttons and badges you can use within Google+ that can assist with people finding your   activities. Follow the rules of Google badges and buttons for proper use.

2. Get Verified – Google allows you to verify your business, yourself and your profiles. Be sure to do the process. The extra steps are an excellent way to build trust with others. After all, your focus is on building an audience of followers who want to get to know you better. If you’re not verifiably you, it won’t work as well.

3. Post Enough – Google+ is not Twitter, or Facebook. You don’t need a continuous stream of posts. Post things that are thoughtful, smart, informative and engaging two or three times a day unless one thing you post causes a lot of stir, in which case focus on that one for that day.

4. Identify and Engage Influencers – Use the tools that Google+ has developed such as Ripples, Search and Explore. When someone pluses up one of your posts, you can use the Explore link to find out more about them to find out how far, and who else has shared your post, and who with. These are likely new people that you can add to your circles.

5. Add a Google+ Link to Your Website – Seems like a no-brainer but you must put your Google+ link on your website and other social media. Cross-promoting is the best way to get people to follow you because some people prefer one type of social media over another.

6. Interact with Others – Don’t just plus things; also comment, discuss, and find ways to interact with others on Google. When you do that, they’re likely to add you to their circles faster, building your following and an audience quickly.

7. Promote Other People’s Posts – It’s important that if you see a post someone made that fits your audiences, you comment on it and share it. Starting the sharing will help others want to do the same for the things you share.

 

Google+ is very useful to help you get more traffic to your website, as well as help you accumulate a fast-growing group of followers who will interact with you. Yes, eventually they will find their way to your sales pages, and buy from you too. But, being more interested in building relationships on this social media platform is the best way to go about it.

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Software for Webinars

There is a lot of software to choose from when it comes to conducting webinars. Before you look at the products, write down the features you want the software you use to have, as well as how much money you can afford to spend on the technology that you choose.

* InstantTeleseminar – Using this software for your webinars is a great choice because it’s not expensive. And it has a lot of features that make marketing easier, such as automatic recordings and playbacks so you can record a webinar once and resell it over and over again. They offer a $1.00 trial for a week.

Link – http://www.instantteleseminar.com/

* GoToMeeting – This webinar software is a little more expensive but it has the ability to set up webinars easily as well as charge for attending the webinars. It offers top-notch professional features that enable you to run truly professional conferences. However, the space can be more limited without paying a lot more money.

Link – http://www.gotomeeting.com/

* Adobe Connect – With different plans up to 500 attendees, whiteboards, screen sharing, easy recording capabilities, and a relatively low price compared to other similar services, this is a winning choice for pretty much anyone who wants to do webinars.

Link – http://www.adobe.com/products/adobeconnect.html

* Anymeeting – This free service offers the ability to conduct webinars without having to spend a future. You can upgrade to get more features. Their screen sharing lacks some bells and whistles and the host has to download to use it, but it is sufficient.

Link – http://www.anymeeting.com/

* ClickWebinar – This very modifiable service allows you to set up webinars that don’t look too cookie cutter. But, it’s harder to monetize this software than some of the others; however, there are always ways to work around it.

Link – http://www.clickwebinar.com/

* MegaMeeting.com – This choice is only good if you and your viewers use PCs, so it can be limiting. But it is a choice that you may want to consider when choosing software for webinars. This is a fully featured system that offers monetization tools, marketing tools and more.

Link – http://www.megameeting.com/

 

* WebinarsOnAir.com – This is software that will turn your Google Hangouts On Air into money-making webinars. They enable you to build your list, charge attendees, sell things, and even offer automatic playback so that you can run a recording as a live event. This is a really good choice if you’re looking for something simple with full-featured marketing tools.

Link – http://www.webinarsonair.com/

These various software choices come with many differing benefits and price points. Most of them have a free trial version that you can test out. The best software in the world isn’t good enough if you cannot figure out how to use it comfortably.

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What’s Included in an Online Marketing Plan?

When developing your online marketing plan, you have to take into account all your goals for it. You need to understand who your audience is, how to make them aware of you, and what their buying process is, so that you can create the best online marketing plan for them.

Here’s what an online marketing plan will consist of.

Website Management and Updates

From the start, create a website that takes into consideration all the rules of SEO. Do this from the first page created, to every page that links in, and every article, blog post or image that you include. Everything should be something that you know will advance your marketing goals.

SEO: On- and Off-Page

Learn everything you can about SEO, because getting organic traffic that you don’t directly pay for via pay per click or other types of advertisements is worth even more than paid traffic. Why? Audience members who seek you out, rather than the other way around, will be more likely to convert to paying customers. They’re going to be much more likely to buy than someone who reads and responds to an advertisement.

Link Building On and Off Your Website

Link building helps search engines, but it also helps your audience find your information in a more organized fashion. Consider your link-building strategy and create a plan of action going forward that will provide links from outside your website to your content, plus links within your website to more of your content.

Locally Optimize

One way to ensure that people find you, especially if you have a locally focused business, is to ensure that you use keywords that help local people find and discover you. For example, if you’re a local dentist you want to use the name of your location as well as the name of your business within meta descriptions, headers, titles and tags.

Press Releases

Many people dismiss press releases as offline marketing, but today with PRWeb.com you can send out press releases online, too. This will provide information for your audience in numerous ways. You can put the press release on your website, as well as send it out to those who might want to pick up the story.

Email Marketing

No online marketing plan is complete without email marketing. Email marketing is the lifeblood of your online marketing plan, and will infuse your online marketing program. With email marketing you have a way to capture leads, turn them into customers, and more.

Blogging

Everything starts with your website or blog. All the content you create, all the products you promote, and all the services you provide, live on your blog or website. Even if you have a store front, the website or blog is the central hub of your online existence.

Social Media

Using social media to promote your content and information to your audience is a fabulous way to get the word out. Plus, it’s a great way to engage and build trust with your targeted audience. You can have conversations, share interesting things you read, share the information that others share with you, and more.

Pay Per Click

Using Google Ads, Facebook Ads, Twitter Ads and more, you can conduct pay-per-click campaigns that get great results and are a good addition to the other types of market that you do online.

Reputation Management

Use articles, eReports, white papers, posts, messages and more to boost and manage your online reputation. This is a useful aspect of online marketing that should not be ignored.

You can make an online marketing plan in a page or two, or you can create a page for each aspect with a step-by-step to-do list of what you will do to ensure that each part of your plan is realized. The worst thing you can do is proceed without a plan.

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Habits of Highly Successful Mobile Marketers

Successful mobile marketers share many characteristics with other successful marketers – such as the ability to stay ahead of their market, understanding their audience, knowing their niche inside and out, and then knowing how to impart their message onto the world in a unique way that resonates with their audience.

1. They Listen to Their Audience – No marketer worth their salt will ignore their audience. Everything they do is about the audience, from product creation, to services they choose to provide, to promotions they push out to their audience. It’s all about them, so they find ways to listen from watching via social media, to surveys, to being involved with the community.

2. They Know How to Be Authentic – Successful people in general seem to draw others to them in a way that seems almost supernatural. But, the truth is, they just know how to appear authentic. You can appear authentic too by actually being authentically you. If you’re not sure who that is yet, devote some time to self-discovery.

3. They Use Personalization – All marketing works better when it’s more personal. What’s more is that it doesn’t matter that people know that a lot of personalization is now automated. Consumers still respond better to personalization. So, the more personal you can be with your audience, the more successful you will be.

4. They Ensure Each Message Is Relevant – Don’t just send out messages to get a message sent out. This is a mistake that content-centric marketing often causes. You do want a lot of content on a regular basis, but you also want content that has a point with a relevant message.

5. They Are Always Unique – This isn’t to say you can’t use PLR or get ideas from others, but you must put your own unique and personalized touch on every bit of content that you put out to the world along with your products and services.

6. They Update Content Consistently – Sending out content on a consistent and expected basis is one of the keys to maintaining audience appeal. If that content is also relevant, speaks to the audience, and has a point, you’ll be even more compelling and successful.

7. They Make It Simple for Their Audience – Mobile devices are harder to use than a PC since mostly people are using fingers on a small keypad or more commonly a touchpad. Asking your audience to enter too much information will only cause them to stall in their purchases and consumption of your content.

8. They Pay Attention to Trends – Successful mobile marketers keep one ear to the ground at all times in order to pay specific attention to niche trends in regard to mobile marketing. They read industry news, learn all they can about mobile marketing and how it affects their niche and their audience.

9. They Are Mobile Obsessed – Instead of making mobile an afterthought, successful mobile markets are focused first on mobile and then everything else. After all, good design is good design. If it works well on mobile it will work well via PCs too.

If you want to be a highly successful mobile marketer, it’s imperative to incorporate these nine habits into your life as a mobile marketer. In fact, most of these habits can be important for any type of marketing.

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