Networking with Members

When you join a membership group, the whole point is to network with members, and the whole point of doing that is to build relationships. People like to buy from people that they trust, and the way to build trust is to network with people enough that they can get a good idea of what type of person you are. Even if you’re an introvert, you can network with members successfully.

* It’s All about Them – Just like your “about me” page is really written with your audience in mind, and all about them, so is networking with members. It’s about them, not you. This can actually take a lot of pressure off your nerves when attending membership meetings.

* Don’t Sell Anything – Networking meetings are about building relationships, not about selling. Yes, your ultimate goal is to get more clients and referrals. But to do that, focus on just making connections and getting to know people.

* Make a Good Impression – Don’t show up at meetings in your jammies even if you work from home in them. Instead, dress in a professional way depending on the type of membership you joined. If the typical dress at the meeting is a business suit then you need to wear one. If it’s more dressed down, that’s great; but always present a clean, professional appearance that will please your ideal customer.

* Have Business Cards Ready – It might seem old-fashioned, but the business card is still available and a popular way to share information when networking. You need to have cards with you at all times because you never know when you’ll meet someone who needs the information you have. Don’t fling your card at people, but when an opening comes up – such as they ask, or you ask for theirs – then you can trade cards.

* Practice Your Elevator Speech – Some people claim the elevator speech is too old-fashioned and “canned.” However, if you don’t practice talking about what it is that you do, framed in the language of benefit to your audience, you will be lost and so will your audience.

* Be Ready to Answer Questions – Not only should you know your niche well, but you should know how your audience likes to hear about your niche. In this way, when they ask questions you can always frame the answers in terms of benefits for them. Remember, you don’t “do data entry” – you save time for your customer by doing those tasks that they don’t want to do.

* Make Out of Meeting Dates – This means that you want to continue building the relationship outside of the meetings. This is a great way to take the networking to the next level. Arrange luncheons to learn more about the person and their business, and move forward. You are going to want to refer others too, so getting to know them is imperative.

* Go to Meetings Regularly – Once you join, it’s important to be an active member. Joining and getting on a list isn’t going to help. Participating, showing up, and being an active member will do wonders for you.

It’s important to remember that networking with members is all about building relationships. It’s not just about going to a meeting, sitting there while everyone else talks, and “doing your time” then going home. You need to get out of your comfort zone and truly network. But, simply by making it more about them than you, you’ll be able to do it well.

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Membership Software That Works

When you are deciding on technology for your membership site, it’s important to consider not only technology that works, but also technology that works for you in the way that you want it to work. What features do you want the membership software to have? What is your skill level with troubleshooting technology? Who will you hire if you don’t have the skills? There is a lot to think about when choosing membership software.

1. NewRainmaker – This software is software as service (SAS), meaning it’s running from the cloud. You don’t do anything but set it up, kind of like you would WordPress. All the plugins and functionality that works best with membership sites are included, such as affiliate management, drip technology, and forums. This software includes a monthly fee for hosting, tech support and use of the software.

Link – http://newrainmaker.com/

2. aMember – This is an add-on to your current website. If you use WordPress it works very well with it. It also works with other types of website builders. It includes affiliate management, drip technology and more. You will need to purchase separate software to have a forum. They will install it for you for a fee and provide great support. It’s a one-time fee and upgrade fees yearly. You’ll have to pay extra for tech support if things go wrong.

Link – http://www.amember.com/

3. iGrOOps – This is another hosted solution where you pay a monthly fee for using the system. They provide all the upgrades, updates, and hosting. You simply use their template system to create your membership site. It has all the bells and whistles but it cannot be made to look like your current site.

Link – http://www.igroops.com/

4. EasyMemberPRO – They promise anyone can set up a membership site, and connect it with your current software quickly and easily. It also has a lot of what you need with a profitable membership site, including affiliate management. There’s a one-time fee with one year of free upgrades.

Link – http://www.easymemberpro.com/

5. WishList Member – This is a plugin that works with self-hosted WordPress websites, turning your current site into a membership site with all the bells and whistles except that if you want a forum you have to purchase software for the forum.

Link – http://member.wishlistproducts.com/

6. MemberGate – Another hosted solution with a monthly fee but one that offers every bell and whistle you can imagine from forums, to video hosting, to drip technology and more. The look is slightly dated for the choices of templates, but you can use your own coder working with them to change that if you want to spend the time and money.

Link – http://www.membergate.com/

7. ONTRAPORT – This is a very high-end solution (with a high-end price). But, if you plan to run a six-figure business, this is a great solution that offers managed membership without having to ever worry about technology. It will also work with your current WordPress website.

Link – https://ontraport.com/features/

8. SiteManPro – This is a great solution if you want to sell digital items and run a membership solution. You can use this to automate the entire thing. It can work with your current WordPress site. You will need to get separate forum software if you feel you need one. It integrates easily and works as it states.

Link – http://www.sitemanpro.com/

9. Smember

Remember to write down the features you want your membership site to offer, as well as to take into consideration your level of technological skill as you pick a membership software solution. It might cost a few dollars, but you can’t make any money if you don’t make a choice and get started.

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Making the Most of Your ECourse

Creating an eCourse is a great way to get subscribers to your list. An eCourse is also a great way to give information to your subscribers that they need, as well as a way to market other information to them. It’s important to build trust with your subscribers and you can do that with a well written and planned out eCourse.

But, there are some best practices for your eCourse that you should be aware of when using an eCourse as subscription bait, either free or paid.

1. Craft Well Written Opt-In Messages – Tell your subscribers what to expect in the opt-in information. That way they will know that they’re going to get more than just the eCourse. Letting them know this will do two things. One, it will prepare your subscriber to get more than just the course; and two, it will give them the opportunity to say no or yes. The best subscribers know what they’re getting into when they opt in.

2. Make the Most of Your Thank You Message – Once they opt in, send them a thank you message. This is a great place to include extra information about what they’re going to receive, again, and other opportunities that you have for them. If every single message you send out is packed with information, you’ll be more likely to get a positive response.

3. Craft Your Course Series Carefully – If you’ve promised your subscribers a ten-day email course, each day of the course should be very well defined and stand on its own but also make them excited for the next course delivery. Remember a ten-day course doesn’t have to be delivered one each day; it can be one each week with other information in between.

4. Create Offers within Course Messages – Each course message is a great time to include offers to the subscribers for other products and services or information that you promote. You can send them to affiliate products and services that coincide with what you’re teaching them in the course.

5. Add Extras within the Course Series – A ten-day eCourse can turn into a month of emails with extra days and courses. You can even ask for homework from your course subscribers, sending them to a private Facebook group or forum where they can turn in their assignments to give them extra -all within the same “10 day” course.

6. Give Bonus Course Information – If you want to, you can offer your subscribers the opportunity to sign up for another eCourse series within the current course that you’re providing. Many people are happy to find out about more advanced information about a particular subtopic within the original eCourse.

7. Offer Opportunities to Join Other Lists – If you have more than one email list that might be of interest, the eCourse is an excellent way to let your subscribers know about them. Keeping your subscribers moving through your product funnel by making new offers is a great way to make the most of your eCourse.

8. Periodically Update the Course Information – Even when the course is over, if updates happen, or changes in technology occur, it’s a good time to contact your course members to give them the scoop on the update.

Making the most of an eCourse is essential to making the course worth your time and effort. Thankfully most, if not all, of the email course can be automated using your autoresponder service – whether it’s a free eCourse or a paid course.

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Increase Conversion by Keeping Emails Simple

Email marketing is an effective way to market your products, services and information to your audience. But, it can be easy to confuse your readers to the point that they do not take action. If you want to improve conversions, consider the following.

Know Your Audience – The best thing you can do for your business is to understand your audience backwards and forwards. The more you know who you’re crafting emails for, the better you can word everything to get the response you want.

Craft Subject Lines That Create Curiosity – Your first line of defense is the subject line of your email. If your subject line doesn’t make the reader curious enough to open the email to read the rest, nothing else matters.

Create Attention-Grabbing Headlines – When someone opens an email, the headline is the first thing they will see after the subject line that enticed them to open the email in the first place. If this doesn’t grab their attention, they probably won’t continue reading.

Use Bulleted Information – Inside the email message, be sure to make the information easy to absorb. One way to do this is to use bulleted information and lists. People read online differently than they read a book. They read vertically instead of horizontally; therefore, make the information match where the eye goes.

Have One Focus per Email – Instead of giving too much information and many options for purchasing something, make your email focused on one item and one offer. You can always upsell and cross-sell at the point of checkout but for the purposes of the email, make the focus on one thing only.

Provide One Link per Email – Don’t overwhelm your audience with ten links to different items in your emails. Instead, provide one link for the focused information that you want to get across to your audience. One link gives them one thing to do.

Know Your Specific Call to Action – If you can identify the one thing you want your audience to do after reading your email then it will be easier for you to design the subject line, headline and email to match.

Keep It Short and Simple – Super long emails don’t translate well because most people just want to know what the point is and move on from the email. Take out extraneous words and get to the point in your emails for faster action.

Understanding that you can increase conversions by being more focused in each email that you send doesn’t mean you can’t promote more than one item in your email messages. However, focusing each message on one promotion will get you further than too many promotions in one email. The reason is that you avoid confusion and increase conversions by telling your audience about one offer at a time.

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How to Turn an Unsubscribe Back into a Subscribe

Once in a while you’ll have someone unsubscribe from your email list. In reality, you want to get some unsubscribes because that means your list is super focused and it might not be right for that particular person. However, the unsubscribe process is also another opportunity to refocus that person and better target your audience.

Follow the Law – By law you must offer an easy to use unsubscribe button. Don’t force them to re-enter their email addresses to unsubscribe. Just give them the button, and let them go without doing so grudgingly. However, you can remind them of why they joined your list at the same time by sending them to a special offer sales page when they click unsubscribe.

Keep It Simple – Don’t make it tricky to unsubscribe. Prepopulate the unsubscribe buttons but also offer the alternatives to the reader to choose different lists or information they may want that might be more accurate for them.

Ask Them Why They’re Leaving – Using the unsubscribe page as a way to find out why they want to unsubscribe can help you better focus your email messages and opt-in offers in the future. Plus, it can give the person unsubbing new insight into what you offer your lists and they may change their mind.

Offer Alternatives – On the unsubscribe page, don’t make them jump through hoops but do offer them some options such as lower frequency of email (such as a monthly option) and/or different newsletters they can sign up for, or other offers that you have that they may not know about.

Take It in Your Stride – It’s really not personal. If you can take the unsubscribe for what it is, a simple request not to get more email from the list they’ve subscribed to and not a personal attack on you, then you’ll be able to handle the unsubs better. Honestly, a clean list is better than a list full of inactive users, so some people are doing you a favor by unsubscribing.

Send High Quality Information – Stop unsubscribes before they start by providing high quality information that is very targeted toward your audience from the start. When someone subscribes to your list, let them know what to expect up front, then be sure to deliver what you promised.

Send a Free Parting Gift – When someone unsubcribes from your list, your autoresponder email will send them an unsubscribe confirmation email which is your chance to say goodbye. Within that you can offer them a parting gift which will then put them on a different list that might be more appropriate for them.

Ask Them to Reconsider – On the unsubscribe page you can also simply ask them straight out to reconsider unsubscribing. Offer them a gift if they stick around a little longer such as one more week or a month. Some people are only unsubscribing because they forgot why they signed up for your list. This is a chance to remind them.

You have to tread lightly when it comes to unsubscribing because you don’t want to make it really difficult and make them jump through hoops to finally get off your list. But, you do want to ensure that you remind your audience why they signed up for your list. Make it clear that you’re sorry they’re leaving, and finally ask them for another chance at pleasing them.

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How to Make the Most of Your Membership

When you join a membership it’s imperative to find a way to make the most of your membership. When you spend money on something, you need to do so with a business mindset of how much your return on investment will be, and how you will ensure that you do get that ROI you believed you would get.

* Join the Right Membership – Joining just any membership is not going to work to help you expand your business or your knowledge. You need to be choosy about which memberships you join based on the results that you want.

* Read the Materials Provided – Every membership provides some sort of welcome material, plus a newsletter of some kind. Make sure that you read all the information, because you never know when an opportunity will occur that you want to take advantage of.

* Take Advantage of Any Opportunities – Often members and the group will have opportunities that enable you to show what you can do. Even if you have to do some things free or for a discount, it can help you get the word out. Go to educational events; even if you know the information, you never know what can happen.

* Volunteer – When you join a group you need to be willing to volunteer your time toward the efforts of the group. This is why it’s imperative that it’s the right membership so that their goals align with your own values and goals. Take the time to join in with the group and do your time as leader, or host, or take part in the charity work that the membership does.

* Get Involved – Outside of volunteering, when you show up at a meeting, offer your thoughts and opinions. Don’t be afraid to ask questions and get involved, because there are likely other people who are thinking about the same things you bring up.

* Go to Every Meeting – Of course things happen, but it’s important to make the time to go to the meetings because that’s where the relationship building happens. Sure, it’s nice to get a link back to your website as a member, but without the relationships to back it up, it’s not going to do very much good.

* Get Prepared before You Go – You want to appear professional at every meeting and interaction with the members of the group. This is how they will judge you in terms of wanting to work with you or recommend you to someone else. Keep in mind that even if the members who show up aren’t the right clients for you, they may know the right clients for you. Set a good impression from day one.

* Give Out Marketing Materials – Get a professional business card made, and even a brochure if it’s relevant to your business. For example, if you’re a graphic designer, you might want some examples of how awesome you are in your brochure.

Memberships are wonderful ways to network with potential new clients and get referrals to new clients, as well as a great way to learn new skills. But, you must choose the right membership to join, and make an effort as an active member to reach your goals.

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How to Identify Your Ideal Customer

The fact is about 20 percent of all your customers will generate 80 percent of your income. That is because the other 80 percent aren’t totally in line with your ideal customer. There is a way to improve your income exponentially, and that’s by hyper focusing on your ideal customer so that you can attract more ideal customers and fewer who aren’t ideal.

1. What Benefits Does Your Product or Service Offer? – Make a list of all the benefits that your product or service has. When you are thinking like your customer, you will always think about “what’s in it for me?” Your customer wants to know why they should use that product.

2. Identify Pain Points That You Can Solve – What sort of pain points does your product or service solve? Does it free up time? Does it end boredom?

3. Determine Who Needs These Issues Solved – Once you’ve gathered a list of benefits your product offers and pain points that your product solves, you need to figure out who needs those benefits and has those pain points.

4. Determine Your Customers’ Potential Characteristics – Once you have a list of those who might benefit from your product or service, you can make a list of demographics and other factors that people in that group share.

5. Determine Your Customers’ Behavior – Find ways to research the list of people you made above so that you can get a better idea of the type of behavior your target audience displays.

6. What Career Does Your Ideal Customer Have? – Can you determine what type of career your ideal client has from the information you’ve gathered above?

7. What Price Point Can They Afford? – Once you know what type of career your ideal client has, you can also determine a fair price point for your product or service based on what they can afford to pay and the value of your offering.

8. Test Your Assumptions – Once you have a fair idea of who your ideal client is, you can test your assumptions by identifying some influencers within your audience and asking them to try your product or service.

9. Repeat – Take the answers you get from the information above and the test and improve upon your offerings so that you can truly please your ideal customer.

Using the information learned from all of the above actions, you can truly focus your marketing efforts toward your ideal client. In addition, you can use the information to retain the right customers in order to take advantage of repeat customers and a high level of customer satisfaction.

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How to Get Paid for an Email Course

An important aspect of having an email course is finding a way to monetize it. Making money for your hard work is important. When you make money doing something you love, and that you really know how to do, it will enable you to do more of it – thus helping more people learn the information that they need to know.

* Moon Clerk – This works with MadMimi.com, Aweber.com, GetResponse.com and other autoresponder services, which will enable you to collect one-time and recurring payments for your courses. You’ll need a stripe account as well to get started with using Moon Clerk.

Link to Moon Clerk – http://www.moonclerk.com/

* PayPal – You can set up a PayPal subscription payment with a simple link to set up an eCourse, using either ClickBank.com or another shopping cart system. Set up a sales page with the payment option, and then send them to a thank you page with a sign-up sheet. That will sign them up for the autoresponder with the eCourse.

* aMember.com – This is a membership software, which you don’t need to run an eCourse, but it is a good way to set them up to avoid issues with people unsubscribing and still being on the course list, as can happen with the PayPal / ClickBank idea.

* Upsells – A great way to make money from a free email course is to offer an upsell of some kind. This could be a product you’ve shown them that they need, such as a private membership group and other related products to the course.

* Affiliate Programs – Your course may suggest different types of tools, software and services to your audience. This is a good opportunity to include an affiliate link. You do need to disclose in your terms of service on the sign-up page for the course that some links will be affiliate links. However, most people will not mind if you are suggesting things you’ve tried that work.

* Exclusive Offers – People on your list will love feeling exclusive. Use the list to make “list member only” special offers. When you hype up these offers to let them know that they are honestly the only ones getting a “sneak peek exclusive offer” and an inside view of your products and services, they’ll be excited to get the chance.

* Cross-Promote – If you have other offers outside of this course, such as more courses, you can cross-promote. This is an offer that is related to the course your customer is taking, but is not a sale that’s directly related to the course they’re in now.

* Coaching – If you’ve given a good eCourse to your audience, you can offer to give them extra help with one-on-one coaching or group coaching calls for a fee. Make the offer through the course in the beginning, toward the middle and at the end.

If you give it some thought, you’ll be able to cash in on email courses. You can make it as simple as you want, or as complicated as you want, depending on which software you choose to use. But, one thing is for sure; you can make money and get paid for an email course.

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How to Develop an Email Course

An email course is usually delivered in “drip” mode. This means that whether it’s daily, weekly or monthly, part of the course is delivered to those who signed up for it via their email, through an autoresponder service. An autoresponder service like Aweber.com, Mailchimp.com, or another one can get the job done delivering an email course.

Determine What the Purpose of the Course Is

Is this a free or paid course? Is the purpose of the course to encourage your audience to buy something from you when the course ends? If it’s a free course, what will the offer be at the end of the course? If it’s a paid course, how can you deliver exceptional value to your audience and make them feel as if they got their money’s worth?

Decide What to Teach

Teach your audience about or how to do something that is unclear, frustrating or hard to do for your audience. If you’re not sure what this could be, look be ask your audience for the answers. You can ask them directly, or you can find groups where they ask questions. Any question is a likely a good choice for an email course.

Organize the Subject

Choose your topic or question to answer so that you can now organize the subject into subtopics. You’ll want to pick one focused subtopic for each part of the email course. You don’t want to overwhelm your audience with too much information at one time. Instead, think of it like teaching one point of a problem at a time in a logical order.

Choose How Long You Want the Course to Be

Usually an email course consists of five to seven emails for free courses, but sometimes a topic will require a lot more than that – especially if it’s a paid course. Decide how long, but more than six to eight weeks might be too long. It’s important to consider your audience so that you know how they’ll deal with shorter or longer courses. Making it too long might mean a lot of people don’t finish, but you do want to give enough information that they learn the material.

Tell the Subscriber What to Expect

Before and after the subscriber signs up for the course, you should let them know what to expect. Be explicit about what is in the course so that they’ll know what’s coming and know what to look for. How many emails will be in the course? How often will they come? Will you send other emails and information to them? Let them know what to do if there is a problem. Probably the best place to do this is on the sales page, plus on the thank you page, plus in the first email.

Format Each Email Similarly

You want each email to look like part of the same course by branding it the same. Use the same fonts, images, colors, intro and exit. Always tell them what you have already told them, and then after the body of the email tell them what to expect for the next part of the course. This will help hone their expectations in a way that keeps them interested and involved.

Make Each Email Simple and To the Point

Once you’ve created a template for your course, it will be simple to fill in the details for the course. Give them one strong lesson each email, and keep the emails on the short side – no more than 700 to 1500 words per email. Otherwise it will be too overwhelming.

Craft Subject Lines They’ll Recognize and Open

The subject line is important because it will be key to ensuring that your subscribers know to open the email. You probably want to put the name of the course and the lesson name inside so that they know.

Finally, give your audience a way to report problems and ask questions. You can do that via a special course email address or by making a private and closed Facebook group only for people who have signed up for the course. In addition, you can use eCourse software to help you make an eCourse without having to know any coding or even have a website.

Link to eCourse software – https://coursecraft.net/

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How to Determine the Cost of Your Membership Site

One of the most important aspects of starting a membership site is to determine how much the membership will cost members. Like with any product, there are many factors that go into pricing – issues such as the cost of the technology, cost of the products, time spent on the membership each month, the number of members you believe you can keep, and the profit you need to earn. Let’s look more deeply into these issues.

* Cost of Technology – First, figure out what technology you plan to use for the membership. Include the cost of upgrading and maintenance, and everything that may need to be paid for to keep the membership going in terms of the technology.

* Cost of Products – How much will it cost you to maintain your commitment to fill the membership with content? For example, if you’ve promised a full information product monthly to do with this niche, how much will it cost to produce?

* Time Factor – How much time do you plan to commit to the membership each week and what is your time worth? For example, if it’s going to take a couple of hours a day, you need to count that in the cost.

* Membership Equilibrium – How many members do you think you can get? Your audience may consist of thousands of people, but thousands aren’t going to join or stay members. More than likely 2 to 5 percent of your audience will join if the price is right. Most will only stay paying members for four months.

* Profit Desired – After expenses, how much do you need to earn? Will this be your main source of income? If you know that it will be, and you know that after expenses you’d like to make $2500 a month from the membership, this will get you closer to the right pricing point.

* Audience’s Ability to Pay – Your niche audience has an income and you need to know that information, including how much income they can spare to spend on something like your membership.

* The Value You’re Offering – Even when people think they cannot afford something, if it offers a lot of value, they’ll come up with the money.

* Your Niche’s Popularity – If your niche is super popular, and there are many other people doing the same thing, you may need to consider how you can differentiate yourself. But, if it’s really popular, that means more people to join your membership too.

* The Competition – Is anyone offering the same thing you’re offering? If so, how much are they charging and how busy are they? If you can spare the money, join a few of your competitors’ membership programs to find out how it’s working for them and how you can do it better.

Pricing the membership program you’re offering has many factors involved, but you’ll be really glad you gave it thought before just slapping any price on it. Consider all factors, including your competition, and you’ll get started off on the right foot. Remember, you can always raise or cut prices based on what happens after your grand opening.

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