Category: Email Subscribers

Why Email List Segmentation Is Important

Consumers today are smart. They do their research before doing anything else. They know who your competition is, and they’re all too ready to jump ship and move to them if they have to. Any slight can seem like a big deal and the ease with which they can change course is increasing each day due to the global economy we live in. You have to compete in some way, and it cannot always be on price. If you compete on value instead, you can end up the top choice of your market every time.

* Helps Your Messages Become More Targeted – When you know that your list has already taken some action such as downloaded your lead magnet, or purchased a specific item, then you can focus on sending very specific emails to them that not only discuss the purchase they made, but also discuss the next steps they can take.

* You’ll Increase Sales – By sending more relevant messages, you’ll ensure that your list members feel special. This will then help develop that “know, like, trust” connection that is so important. Thus, you’ll increase sales.

* You’ll Increase Conversions – It doesn’t matter whether you are trying to make a sale, or get people to join a contest, or join you on social media. A more targeted list will mean more conversions all the way around.

* You’ll Avoid Marketing to Unresponsive People – Sometimes people initially join a list just to get a free thing you’re giving away. They have no intentions of acting further. So, if you move those who do act into another list, you can then market more aggressively to the unresponsive ones or even remove them from the list.

* Your Emails Will Be More Personalized – When you have a specific segmented list, whether it’s due to behavior or demographics, the messages can be much more specific. You can discuss the things they have done, or name something personal about the group they’re part of (women, men, moms, dads, etc…) and that makes them feel important and included.

* Subscribers Are Less Likely to Leave – People think they’re on the wrong list if they see marketing messages or educational messages about a product or solution they’ve already purchased. That makes them leave the list. In reality, you want them to leave, but to a new list that’s more appropriate.

* You’ll Improve Response Rate – When an email is more targeted due to segmentation, you’ll see a huge improvement in response rate for things you ask them to do, such as fill out a survey. The reason is that they feel as if the information is more directed to them and not just generic for everyone.

* Different Forms of Marketing Work for Different People – Another reason that segmentation works so well is that each type of person responds to different forms of marketing. You can determine this by their behavior. If you segment based on behavior, you’ll notice an enormous increase in ROI moving forward.

When you segment your list, you can send more personalized and relevant messages to the list members. This will cut down on unsubscribes, and you’ll see an increase in return on investment. Your autoresponder software has features that will help you segment lists for best results. As always, follow the laws regarding spam in your country.

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You Must Have an Email List Today to Be Successful Online

An email list is a collected list of email addresses that are either given by customers when they make a purchase or by prospects that have filled out a form to receive your messages. Sometimes they fill out a form to get a free item, or just because they want to get the information from you. These email addresses are collected into a database that allows you to easily send out messages both immediately and automated to all the people on your list, or specific ones that you choose.

Here are the main reasons why an email list is an essential part of your online business success.

* Email Is a Professional Way to Contact Customers – Today most consumers are accustomed to giving their email address to a business entity, or realize that when they make a purchase the business will have their email address. This is a common way to communicate and contact customers and is very accepted by most people.

* Email Software Offers Simple Automation – A really special function that you can do with email marketing software is to automate some parts of your email messages to your customers, leads and prospects. This means that messages that are educational, standard (like thank you messages) and more will be created once and sent to each person when appropriate, based on how you set up your autoresponder software.

* Email Enables You to Add Value to Your Subscribers’ Lives – When you use email to contact people who have signed up to receive your messages, you are connected to them 24/7 in a very intimate way. This affords you the opportunity, if you plan for it, to add extreme value to your customers’ lives by sending them information that solves their problems.

* Email Marketing Increases Conversion Rates – There is no denying that email marketing is one of the most, if not the most, effective forms of marketing that has ever existed. By using email to teach prospects about your business and offerings, you can increase conversions.

* Email Marketing Creates Repeat Customers – Your best bet for increasing sales is always to keep your customers happy so that they become repeat customers. Repeat customers offer you the ability to increase your income exponentially. You simply need to use the customer list to tell them about other offerings they may be interested in.

* Email Allows You to Get to Know Your Audience Better – Since email is so intimate, you can use the email to send out polls, to find out information about your audience. Some email software will let you know things about your audience simply based on the information they can get from the person’s email address and the files on record with Google and other email address providers.

* Email Keeps You Super Close to Your Customers – You’re always with your customers due to smartphones and the ability to send messages to your customers any time of the day. It doesn’t even matter if the message is automatic; you can contact them 24/7 easily with just a click of a button.

* Email Allows You to Educate Your Audience – A really awesome feature of having an email address for leads, prospects or clients is that you can send them information that educates them about their problems and then introduces them to the solutions, without browbeating or having to make cold calls.

Having an email list means that you spend some time collecting email addresses from leads, prospects and customers. Then use that information to send them information pertaining to their problems, offering solutions that you have created or that you have tried that others have created. Email marketing is a win-win for everyone involved.

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Nine Creative Ways to Personalize Emails

Depending on the email marketing software you use, it’s important to learn all the features that it has so that you can use it to its fullest potential. You might not even be aware of all the things your email marketing software is capable of doing. If you aren’t sure, consider seeking out someone who is an expert with your particular software choice so that everything can be set up to be the most effective and the most personal in nature.

1. Craft Interest-Targeted Email Messages – Use the software to capture the information needed to personalize and craft email messages toward what your subscriber wants to know about. This is an important way to move your subscribers enough to purchase from you. Capturing the right information will enable you to point your subscribers to products and services that they want.

2. Create Geocentric Messages – It is likely that your email software allows you to capture location-based information from subscribers. This location-based information can be used for a variety of purposes, from marketing events in their area, to encouraging them to visit your location if you have a local bricks-and-mortar business.

3. Let Them Define What Information They Want – Sending a poll or checklist to subscribers that lets them define what information they want to get is a good way to find out exactly what your subscribers need and want to hear from you.

4. Acknowledge Purchases Made – Each time a purchase is made it’s important to acknowledge it with a thank you, but to also move them off a list that keeps promoting that item. If they feel like you’re harassing them to buy something they already have, they won’t respond to well when you market something new to them.

5. Encourage Social Sharing – Put social share buttons on appropriate email messages so that your subscribers can help you get more people to sign up for your email marketing lists. This is a type of personalization that encourages them to share with their friends, but also encourages them to friend, like and follow you on other social channels.

6. Insert Predefined Fields – Most email programs allow you to insert different predefined fields. For example, if you have a website that is devoted to selling art, you could send a questionnaire to your audience asking them what their favorite style is. Then the software will not only trigger the right emails to go out based on that style, but it will also mention the style within the email message. If they don’t fill it out, it will insert some other value that you choose into that predefined field.

7. Use Date Insert Fields – It’s important for many of your emails to be pre-crafted, but you can make the email message look as if it was just created by using the date insert field. Then the email message looks timelier. With that function, in conjunction with special sales pages that also show the current date, you can personalize by keeping everything looking current.

8. Use Retargeting Technology – When someone visits your website, or buys something, it’s important to use the technology available to you to retarget them for buying something more. When your user receives your email and opens it, a software program can be used to install a cookie that will then allow specialized ads to be delivered to the user when they visit various webpages.

9. Ask for Reviews for Products Purchased – Whenever a customer buys a product, send them a thank you message and then a series of follow-up messages. One of these can be a request for a product review, after giving them enough time to try and use your product or service. The form they fill out for the review will also ask for more information about them that you can use for further targeted marketing.

Even though most consumers are savvy enough to realize that a lot of email marketing is automated today, they still respond better to more personalization than less. Therefore, if you want to compete with others it’s imperative that you use your software to its fullest potential by using as much personalization as it’s capable of.

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Getting More Information from Your Subscribers AFTER They Opt In

The best email subscription forms ask for very little information to start. But, the more personalized the emails you send your subscribers, the more response you’ll get. Therefore, you need to come up with ways to get more information from your subscribers after they’ve already opted in so that you can ensure that you are sending them the right information.

Welcome Message – Right off the bat, when you send your new subscriber a welcome message to your list, it is a great opportunity to seek more information from them using a web form. Depending on which email marketing program you use will determine which features it has to collect more information.

Thank You Page – Another great place to get more information from your subscribers. This can be true of an opt-in thank you page, and a product purchase thank you page. Create a form for the page where your subscriber or buyer can click to provide more information about them to help you serve them better.

Polls and Quizzes – Periodically, it is helpful to send your list subscribers interactive information such as polls and quizzes. This will help engage your list subscribers in a new way and open them up to providing more information about themselves so that you can personalize your interactions with them even more.

Coupons and Codes – Any time a subscriber takes advantage of a coupon code is a good time to collect more information about them so that you can personalize the information you send them. You may have only collected an email and name when they first opted in but when they redeem the code, ask for just a bit more info.

Request for Response – Sending out an email to your subscribers requesting a response such as a comment on your blog, or for them to fill out a form, or to ask you a question that you’ll answer on your blog, is a good way to get more information about each subscriber that can be used to create more personalized messages.

Surprise Gifts – You probably gave your subscriber a freebie when they signed up for your list. You can use the same tactic in your subscriptions to get more information from your subscribers. Offer them a new free gift for some sort of action taken.

Subscriber Preferences – This is a good way to get more information is to offer your subscribers various preferences they can choose for the type of information they want. If you have more than one type of list, why not give them a chance to get on other lists that you have at this point?

Behavioral – Moving your subscribers from list to list due to the behavior that they demonstrate is a great way to personalize the information that your subscribers receive. For instance, if they click through to buy something, they should be moved to a new list.

Don’t just try one time to get more information from your subscribers. Take time to build the trust between you and your subscribers and as time goes on, ask more questions and seek more feedback from them so that you can make the information you send them more personal than ever before. The more personal your messaging is to them, the more response you’re likely to get.

How to Turn an Unsubscribe Back into a Subscribe

Once in a while you’ll have someone unsubscribe from your email list. In reality, you want to get some unsubscribes because that means your list is super focused and it might not be right for that particular person. However, the unsubscribe process is also another opportunity to refocus that person and better target your audience.

Follow the Law – By law you must offer an easy to use unsubscribe button. Don’t force them to re-enter their email addresses to unsubscribe. Just give them the button, and let them go without doing so grudgingly. However, you can remind them of why they joined your list at the same time by sending them to a special offer sales page when they click unsubscribe.

Keep It Simple – Don’t make it tricky to unsubscribe. Prepopulate the unsubscribe buttons but also offer the alternatives to the reader to choose different lists or information they may want that might be more accurate for them.

Ask Them Why They’re Leaving – Using the unsubscribe page as a way to find out why they want to unsubscribe can help you better focus your email messages and opt-in offers in the future. Plus, it can give the person unsubbing new insight into what you offer your lists and they may change their mind.

Offer Alternatives – On the unsubscribe page, don’t make them jump through hoops but do offer them some options such as lower frequency of email (such as a monthly option) and/or different newsletters they can sign up for, or other offers that you have that they may not know about.

Take It in Your Stride – It’s really not personal. If you can take the unsubscribe for what it is, a simple request not to get more email from the list they’ve subscribed to and not a personal attack on you, then you’ll be able to handle the unsubs better. Honestly, a clean list is better than a list full of inactive users, so some people are doing you a favor by unsubscribing.

Send High Quality Information – Stop unsubscribes before they start by providing high quality information that is very targeted toward your audience from the start. When someone subscribes to your list, let them know what to expect up front, then be sure to deliver what you promised.

Send a Free Parting Gift – When someone unsubs from your list, your autoresponder email will send them an unsubscribe confirmation email which is your chance to say goodbye. Within that you can offer them a parting gift which will then put them on a different list that might be more appropriate for them.

Ask Them to Reconsider – On the unsubscribe page you can also simply ask them straight out to reconsider unsubscribing. Offer them a gift if they stick around a little longer such as one more week or a month. Some people are only unsubscribing because they forgot why they signed up for your list. This is a chance to remind them.

You have to tread lightly when it comes to unsubscribing because you don’t want to make it really difficult and make them jump through hoops to finally get off your list. But, you do want to ensure that you remind your audience why they signed up for your list. Make it clear that you’re sorry they’re leaving, and finally ask them for another chance at pleasing them.

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Using PPC to Build Your List

It’s a well-known fact that email marketing is number one when it comes to conversions. If you’re not actively building your list, then you’re leaving money on the table. In fact, you should always be building your email list. Always.

The way to do that using PPC is to follow the steps below.

* Create Link Bait – EBooks, eCourses, video courses, checklists, PowerPoint slides, an app, a template or something like that will make great link bait. Ensure that it’s something only your audience will want, to discourage freebie seekers. It needs to be valuable to your audience, something that will wow them and excite them about what else you have to offer enough that they’re willing to exchange their email address for it.

* Create an Autoresponder Series – Get the autoresponder set up with preloaded information that will market your other products directed toward the target audience who you made the free item for. Always remember who is reading your content.

* Craft anRun the Campaign Optimized Landing Page – Using software like LeadPages.net (which works with your email marketing software like AWeber.com) to create a landing page that encourages them to easily sign up for your free item. Don’t distract your viewers from the goal by giving them more options than signing up for your email list.

* Set up Your PPC Account – Whether it’s Google AdSense, Bing or Facebook ads, set up your account so that you are ready to get started. If you use AdSense or Bing it may take longer to set up than Facebook does, so be prepared for that. For the point of marketing your freebie and getting email addresses for your list use one keyword phrase, at a time directed toward a small portion of your audience.

* Run the Campaign – Once you have everything set up, run the campaign within your budget. Check daily to ensure you’re reaching your goals. Readjust as needed. Ideally, you should be able to run this campaign indefinitely; only change it when the material you created is out of date.

* Collect the Email Addresses – The landing page and the freebie do the work for you, but once you have the email addresses you must immediately start marketing to them. The autoresponder series is supposed to follow up after they had a chance to use the free item, and then start educating and recommending other items to them.

* Keep Them Interested – Cross-promote people on your list to your social media accounts. Remind them about your blog posts; tell them about your interviews, webinars, and other events going on that will be of interest to them.

* Repeat – Do this same thing for every email list that you want to build. As long as you are attracting targeted list members and those members are converting to buyers, you can keep the campaigns going.

Email lists are an integral part of every business today. Whether you’re online or offline, a big business or small business, email marketing is important to take part in. Start with building your email list using PPC.

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Planning Your Email Marketing

Your best chance of success with email marketing is to create a plan based on the products that you want to promote. It all starts with your product funnel, which leads to your content marketing plan, which leads to your email marketing calendar. All email marketing should be focused toward promoting your products and/or services and that requires planning. The following steps will help you increase the results of your email marketing.

Craft a Working Product Funnel – You probably already have various products and services, but you may not have designed a product funnel yet that helps you understand how everything is interconnected and works together. Understanding this can help you keep your different lists and promotions in order.

Design Sales Pages for Each Product – Each page should tell your audience the benefits of purchasing the product. Remember a sales pages focus is on the audience, not on you. Benefits over features, always – pretend you are the client and answer all the questions and concerns they might have right on the sales page.

Start Appropriate Email Lists for Each Product– Using your autoresponder, create the lists for each product or service that you will promote. At the minimum you will want a general email list for people who visit the front page of your blog and then two lists for each product you sell. Create one list for people who purchased the product and one list for people who just want more info about the particular product. Name them appropriately so that you know where to put the messages based from where the audience joins your list.

Develop a New Product Launch Calendar – Knowing when each product is being launched for new upcoming products and or services will help you identify which lists you can include the announcements and information on. Plus, it will remind you to create new sales pages, lists, blog posts and email marketing messages for each new product.

Create a Blog Post Publication Calendar – Based on the product launch calendar, write blog posts and set deadlines for them to be scheduled. Ensure that some blog posts promote the various sales pages, and other blog posts are designed for those who purchased already. For each message, consider who will see it and where they come from.

Create a Social Media Content Publication Calendar – Develop social media messages in a series based on your blog posts that will attract your readers to click through to your sales pages and purchase or sign up for your email lists.

Create an Email Publication Calendar – Based on how everything works together above, create a series of emails that you can edit appropriately for each separate list that you may want to promote the new product to. Load them into the right auto responders, ensuring they link to the right sales pages depending on the audience they are sent out to.

Craft Follow-Up Messages – Don’t forget to craft all your follow-up messages too for each product that you sell. Once sold, you will want to keep in contact with the customer who bought it so that you can market future products and services to them.

By creating a plan of action to follow, you can make sure every single time you launch a new product that you can cross-promote other products and services without bombarding your list too much with messages they don’t need, thus increasing your conversion rates exponentially. If all the content you create goes together like a puzzle to promote all of your products and services in a seamless way, it’ll be that much easier each time to set up for each new product.

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Making the Most of Your ECourse

Creating an eCourse is a great way to get subscribers to your list. An eCourse is also a great way to give information to your subscribers that they need, as well as a way to market other information to them. It’s important to build trust with your subscribers and you can do that with a well written and planned out eCourse.

But, there are some best practices for your eCourse that you should be aware of when using an eCourse as subscription bait, either free or paid.

1. Craft Well Written Opt-In Messages – Tell your subscribers what to expect in the opt-in information. That way they will know that they’re going to get more than just the eCourse. Letting them know this will do two things. One, it will prepare your subscriber to get more than just the course; and two, it will give them the opportunity to say no or yes. The best subscribers know what they’re getting into when they opt in.

2. Make the Most of Your Thank You Message – Once they opt in, send them a thank you message. This is a great place to include extra information about what they’re going to receive, again, and other opportunities that you have for them. If every single message you send out is packed with information, you’ll be more likely to get a positive response.

3. Craft Your Course Series Carefully – If you’ve promised your subscribers a ten-day email course, each day of the course should be very well defined and stand on its own but also make them excited for the next course delivery. Remember a ten-day course doesn’t have to be delivered one each day; it can be one each week with other information in between.

4. Create Offers within Course Messages – Each course message is a great time to include offers to the subscribers for other products and services or information that you promote. You can send them to affiliate products and services that coincide with what you’re teaching them in the course.

5. Add Extras within the Course Series – A ten-day eCourse can turn into a month of emails with extra days and courses. You can even ask for homework from your course subscribers, sending them to a private Facebook group or forum where they can turn in their assignments to give them extra -all within the same “10 day” course.

6. Give Bonus Course Information – If you want to, you can offer your subscribers the opportunity to sign up for another eCourse series within the current course that you’re providing. Many people are happy to find out about more advanced information about a particular subtopic within the original eCourse.

7. Offer Opportunities to Join Other Lists – If you have more than one email list that might be of interest, the eCourse is an excellent way to let your subscribers know about them. Keeping your subscribers moving through your product funnel by making new offers is a great way to make the most of your eCourse.

8. Periodically Update the Course Information – Even when the course is over, if updates happen, or changes in technology occur, it’s a good time to contact your course members to give them the scoop on the update.

Making the most of an eCourse is essential to making the course worth your time and effort. Thankfully most, if not all, of the email course can be automated using your autoresponder service – whether it’s a free eCourse or a paid course.

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Increase Conversion by Keeping Emails Simple

Email marketing is an effective way to market your products, services and information to your audience. But, it can be easy to confuse your readers to the point that they do not take action. If you want to improve conversions, consider the following.

Know Your Audience – The best thing you can do for your business is to understand your audience backwards and forwards. The more you know who you’re crafting emails for, the better you can word everything to get the response you want.

Craft Subject Lines That Create Curiosity – Your first line of defense is the subject line of your email. If your subject line doesn’t make the reader curious enough to open the email to read the rest, nothing else matters.

Create Attention-Grabbing Headlines – When someone opens an email, the headline is the first thing they will see after the subject line that enticed them to open the email in the first place. If this doesn’t grab their attention, they probably won’t continue reading.

Use Bulleted Information – Inside the email message, be sure to make the information easy to absorb. One way to do this is to use bulleted information and lists. People read online differently than they read a book. They read vertically instead of horizontally; therefore, make the information match where the eye goes.

Have One Focus per Email – Instead of giving too much information and many options for purchasing something, make your email focused on one item and one offer. You can always upsell and cross-sell at the point of checkout but for the purposes of the email, make the focus on one thing only.

Provide One Link per Email – Don’t overwhelm your audience with ten links to different items in your emails. Instead, provide one link for the focused information that you want to get across to your audience. One link gives them one thing to do.

Know Your Specific Call to Action – If you can identify the one thing you want your audience to do after reading your email then it will be easier for you to design the subject line, headline and email to match.

Keep It Short and Simple – Super long emails don’t translate well because most people just want to know what the point is and move on from the email. Take out extraneous words and get to the point in your emails for faster action.

Understanding that you can increase conversions by being more focused in each email that you send doesn’t mean you can’t promote more than one item in your email messages. However, focusing each message on one promotion will get you further than too many promotions in one email. The reason is that you avoid confusion and increase conversions by telling your audience about one offer at a time.

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How to Turn an Unsubscribe Back into a Subscribe

Once in a while you’ll have someone unsubscribe from your email list. In reality, you want to get some unsubscribes because that means your list is super focused and it might not be right for that particular person. However, the unsubscribe process is also another opportunity to refocus that person and better target your audience.

Follow the Law – By law you must offer an easy to use unsubscribe button. Don’t force them to re-enter their email addresses to unsubscribe. Just give them the button, and let them go without doing so grudgingly. However, you can remind them of why they joined your list at the same time by sending them to a special offer sales page when they click unsubscribe.

Keep It Simple – Don’t make it tricky to unsubscribe. Prepopulate the unsubscribe buttons but also offer the alternatives to the reader to choose different lists or information they may want that might be more accurate for them.

Ask Them Why They’re Leaving – Using the unsubscribe page as a way to find out why they want to unsubscribe can help you better focus your email messages and opt-in offers in the future. Plus, it can give the person unsubbing new insight into what you offer your lists and they may change their mind.

Offer Alternatives – On the unsubscribe page, don’t make them jump through hoops but do offer them some options such as lower frequency of email (such as a monthly option) and/or different newsletters they can sign up for, or other offers that you have that they may not know about.

Take It in Your Stride – It’s really not personal. If you can take the unsubscribe for what it is, a simple request not to get more email from the list they’ve subscribed to and not a personal attack on you, then you’ll be able to handle the unsubs better. Honestly, a clean list is better than a list full of inactive users, so some people are doing you a favor by unsubscribing.

Send High Quality Information – Stop unsubscribes before they start by providing high quality information that is very targeted toward your audience from the start. When someone subscribes to your list, let them know what to expect up front, then be sure to deliver what you promised.

Send a Free Parting Gift – When someone unsubcribes from your list, your autoresponder email will send them an unsubscribe confirmation email which is your chance to say goodbye. Within that you can offer them a parting gift which will then put them on a different list that might be more appropriate for them.

Ask Them to Reconsider – On the unsubscribe page you can also simply ask them straight out to reconsider unsubscribing. Offer them a gift if they stick around a little longer such as one more week or a month. Some people are only unsubscribing because they forgot why they signed up for your list. This is a chance to remind them.

You have to tread lightly when it comes to unsubscribing because you don’t want to make it really difficult and make them jump through hoops to finally get off your list. But, you do want to ensure that you remind your audience why they signed up for your list. Make it clear that you’re sorry they’re leaving, and finally ask them for another chance at pleasing them.

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